Sales Force Efficiency (SFE) Specialist

What you will do:

Partner with sales leadership to identify tools, knowledge and skills gaps across the company and conduct ongoing needs assessments. Involved in developing the SFE (Sales Force Effectiveness) roadmap in alignment with the overall Commercial strategy
Ensure adequate alignment on SFE strategy between Commercial Leaders and Global teams
Strengthen our Sales Processes for the division e.g. adherence to RACI, Analytics provision,…
Subject matter expert in sales process related to SalesForce.com
Ensure data flow and lead generation is flowing and syncing correctly across platforms.
Work closely with Product Marketing and Sales Leadership to coordinate product trainings and cross-functional efforts
Drive Mobility (e.g. iPad) tool use across Sales ; ensure support functions develop sales tools with mobility in mind
Strengthen the Marketing – Sales Lead Gen process
Leverage our data to manage metrics, identify KPI’s and help sales market data based decisions
Follows PPI (Practical Process Improvement) Business System best practice on processes
Supporting the wider teams in EMEA (LSG SFE and Sales Operations functions) and BPD Global as required

How will these be achieved? Include day to day activities

Work closely with SFD team to coordinate Training Calendar and Roadmap
Support & maintain the training platform, liaise with Subject Matter Experts to maintain training content.
Upskill on new products through liaising with TSS/Global PM’s
Deliver weekly Gaining Advantage Through Learning (GATL) content, Pulse articles to all BID Teams
Deliver New Hire On Boarding on a quarterly basis
Partner with Sales Leaders on attending all Sales meetings, Customer Events to train teams and support customer
Review performance metrics and target training across Sales Teams
Significant travel will be needed across EMEA

Minimum Requirements/Qualifications:

Commercial experience preferably in a data analyst capacity
Minimum Bachelor’s degree in Business/Finance/IT/ Engineering/Science or related field
Strong system & analytical skills e.g. SF.com
Strong people skills (Training experience)
Process Improvement experience or certification
Understanding of the Life sciences market

 Non-Negotiable Hiring Criteria

System and Analytics skills
Strong communication and influencing skills
Commercial drive & customer understanding
Excellent analytical capabilities & attention to detail.
Project Leadership experience
Comfortable working with colleagues at all levels including Senior Management
Demonstrated capability to operate successfully remotely and in a virtual environment
Experience with MS PowerBI would be a plus

What we offer:

Vacancy Details